CONTACT US

Customer Support

Contact Enrapture Cosmetics

Need help with an order, product question, delivery update, return, or refund? Contact our support team using the details below.

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Email Support

For order questions, product questions, return requests, or general support, email us at info@enrapturecosmetics.co.uk.

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Phone Support

You can contact customer support by phone at +44 7465 792367.

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Support Details

Please include your order number, email address used at checkout, and clear photos if your request relates to damaged, incorrect, or missing items.

How We Can Help

Order Support: Questions about order confirmation, processing, dispatch, or tracking.
Product Support: Questions about product details, availability, or general product information.
Returns: Help with return eligibility, return instructions, and refund timelines.
Delivery Issues: Help with delayed, damaged, refused, or incorrect deliveries.

Before Contacting Us

To help us handle your request quickly, please provide:

  • Your full name
  • Your order number, if available
  • The email address used to place the order
  • A short explanation of your question or issue
  • Photos if the item arrived damaged, incorrect, or incomplete

Business Information

Company NameFISA DISTRIBUTION LTD
Trading NameEnrapture Cosmetics
Registration Number15516882
Office AddressOffice 1572, 182 High Street North, London E6 2JA, United Kingdom
Emailinfo@enrapturecosmetics.co.uk
Phone+44 7465 792367